As a Business-to-Business (B-to-B) materials manufacturer with companies
as its customers, our Group provides raw materials, components, and finished goods used
in manufacturing processes for a wide variety of products essential to industry and
lifestyles.
Our products are used in a wide range of fields, including automotive, steel,
electronic components, agricultural machinery, and lithium-ion batteries. In addition, our group
is expanding its business not only in Japan but also in Asia, North America, and Europe, with
overseas sales accounting for approximately 80% of our total sales.
The reliability of our supply capabilities and excellence of our product quality have been
critical in making this possible.
As a part of our customers’ supply chains, we work continuously to abide by relevant laws,
regulations, and social norms, and strive to minimize the environmental impact of our
manufacturing operations.
Plant decentralization and local production to meet demand
The Group, which had been based on domestic production in Japan, expanded
its manufacturing bases outside of Japan in the 1990s, opening a carbon black plant in China in
2004, acquiring German graphite electrode manufacturer TOKAI ERFTCARBON GmbH in 2005, and
acquiring Canadian carbon black manufacturer Cancarb Limited in 2014.
In 2017 and 2018, we acquired manufacturing sites in the United States, one of the world’s
leading markets for our Graphite Electrodes and Carbon Black businesses. Through this, we shored
up our presence as a global player and built a structure for stably supplying highquality
products.
Raw material procurement
For both carbon black and graphite electrodes, the number of suppliers
capable of providing high-quality raw materials is limited. Therefore, we need to build close
relationships with key suppliers to ensure a stable raw material procurement system.
Supplies of both carbon black feedstock oil and needle coke (the primary raw material for
graphite electrodes), are presently tight. For carbon black feedstock oil, we select suppliers
based on a balance of required volume, price, and product types.
For needle coke, each of our production sites currently conduct procurement locally. To ensure
stable procurement, however, we are considering a centralized purchasing in the future to
establish an optimal group-wide procurement system. We hold significant market share in many
products, including carbon black and graphite electrodes, which are essential components for our
customers’ daily production activities.
Accordingly, we recognize that continuing the stable supply of high-quality products is our
fundamental responsibilities. As a company integrated into our customers’ supply chains, we will
continuously strive to comply with various laws, regulations, and social norms, and to reduce
the environmental impacts of our manufacturing processes.
To provide products that satisfy our customers, our Group strives for
thorough quality control from the design stage onward, through the processes of raw materials
procurement, manufacturing, logistics, and sales. We conduct inspections under strict standards
for manufacturing processes and shipment, beginning from the acceptance of raw materials and
auxiliary materials. We aim to strengthen our “Ties of Reliability” with customers by always
providing safe and reliable products. All of our manufacturing sites in Japan have obtained
certification for the ISO 9001 international quality standard as a foundation for quality
control.
Our divisions and workplaces have all established quality management systems conforming to ISO
9001 and engage in activities to continuously improve customer satisfaction. Under these
activities and through the everyday application of the PDCA (Plan-Do-Check-Action) cycle to all
processes, we will continue to create products that earn customers’ satisfaction. Our divisions
and workplaces cooperate as one to address quality control, by means including regular
evaluations and discussions concerning the effectiveness of our quality management systems.
Even as we tackle technological development around the clock to improve
our products’ functions and environmental footprint, our customers’ product-related demands
become increasingly sophisticated and diverse by the year. To accommodate individual needs not
readily met through existing products and technologies, we will undertake joint research and
development together with customers.
By deeply understanding customers’ products and businesses and by always pursuing the potential
for materials capable of innovating the industry, we aim to meet customers’ expectations and
further earn their satisfaction.